Managing Nerves

Nerves before an interview are completely normal. The goal isn't to eliminate them. It's to not let them run the show. A few things that actually help:

First Impressions

Employers assess you from the moment they see you, before you say a word. A few things to get right:

Virtual Interviews

Video interviews have their own set of things to get right:

Answering Questions Well

People remember the beginning and end of a conversation most clearly. Use that to your advantage: start with a clear, direct answer, back it up with a specific example, then close by connecting it to the role.

The STAR Method

For behavioral questions ("Tell me about a time when..."), use this structure:

Situation
Briefly set the scene. Where were you, what was happening?
Task
What was your specific responsibility in that situation?
Action
What did you actually do? Focus on your role, not what "we" did.
Result
What happened because of your action? Quantify it if you can.

Common Questions and How to Approach Them

01

"Tell me about yourself."

Keep it work-focused. Cover your background briefly, mention your most relevant experience or skills, and explain why you're interested in this role. Two minutes max.

02

"What's your greatest strength?"

Pick one strength that's genuinely relevant to the job and back it up with a real example. "I'm a hard worker" is not an answer. "I stay organized under pressure, which helped me manage three concurrent projects last semester" is.

03

"What's your greatest weakness?"

Name a real but manageable weakness and explain what you're doing to improve it. Don't say "I work too hard." Don't say something that's actually a dealbreaker for the role.

04

"Where do you see yourself in five years?"

Show ambition while connecting it to the company. "I'd love to grow into a leadership role within customer service" is better than "I have no idea."

05

"Do you have any questions for us?"

Always say yes. Prepare two or three questions in advance. Good ones: "What does success look like in this role in the first 90 days?" or "What do you enjoy most about working here?"

Leaving a Strong Impression

Thank the interviewer at the end and express genuine interest in moving forward. Then, within 24 hours, send a brief thank-you email. Mention something specific from the conversation to show you were paying attention. Keep it to three or four sentences. Most candidates skip this step. Don't be one of them.

Remember

Employers want you to succeed. They're not trying to trip you up. They need someone to fill the role, and they're hoping you're the right person. Walk in with that in mind.

Disclaimer: Interview norms vary by industry and company. These are general best practices.